According to the Petroleum and Natural Gas Ministry, consumers who have already completed the authentication process need not take any further action. As of September 19, 27.43 crore active domestic LPG consumers, or 89.9 per cent of the total, had completed biometric Aadhaar authentication.
For consumers who are yet to complete the process, subsidised refill booking will be enabled after authentication. The government said the exercise is aimed at preventing diversion of subsidised domestic cylinders for commercial and industrial use and eliminating duplicate or ineligible connections.
Authentication can be completed during LPG delivery, at the distributor’s showroom or through the mobile applications of the three state-owned oil marketing companies — IndianOil ONE for Indane, HelloBPCL for Bharatgas and HP PAY for HP Gas.
Consumers who do not complete biometric authentication will still be able to obtain LPG, but at the applicable market price without subsidy. They can register their choice through OMC digital channels, including websites, mobile applications, WhatsApp chatbots and IVRS.
Such consumers will also be eligible to receive 5-kg or 10-kg cylinders, subject to local availability.
The government had initially fixed June 30 as the deadline for authentication but subsequently extended it several times, with the final deadline set at September 14.
The nationwide authentication drive has been underway since October 2023. Oil marketing companies have sent more than 12 crore SMS and WhatsApp messages and conducted awareness drives through distributors, delivery personnel, special camps and other channels.
The latest measure comes amid substantial government support for keeping domestic LPG affordable. According to the ministry, the implicit subsidy on a 14.2-kg cylinder stood at around ₹210 in September 2026, compared with ₹721 in June.
The government paid public-sector oil marketing companies ₹22,000 crore as compensation for domestic LPG under-recoveries in 2022-23 and is providing ₹30,000 crore each in 2025-26 and 2026-27, the ministry said.
Despite the support, accumulated under-recoveries on domestic LPG at state-owned OMCs exceeded ₹62,000 crore as of August 31, 2026.
The government has urged remaining consumers to complete biometric Aadhaar authentication through online platforms, LPG distributors or delivery personnel. The LPG services helpline is 1800-2333-555.
